Frequently Asked Questions

Yes! We offer rush orders for Php400 for 5 working days production time however send us a message first to inquire if it's available. 

These are the approximate sizes

Swaddle size - 27x32in 

Mid size - 31x36in

Toddler size - 39x35in

Multipurpose cover - 28x33in 

Cliqnship courier for Metro Manila areas for ₱100  (1-4 orders)/ ₱200 (5-6 orders)/₱300 (7-8 orders)

                                   Provincial Areas for ₱200 (1-2 orders) / ₱300 for (3-4 orders)

                                   Rizal Area for ₱ 165 (1-2 orders) / ₱ 200 (3-4 orders)

DHL for International orders (Message for quotation)

Lalamove/Grab/Mr. Speedy for same day pickup after production (to be shouldered by buyer)

Visit our collections page to see our awesome designs. You can also checkout our Instagram and Facebook for more photos.

Bank Transfer/ Over the counter deposit

*BDO - 004360172977 (Ma. Christine Carmen Laurito)

*BPI - 9849071847 (Ma. Christine Carmen Laurito)

*Unionbank - 0012 7001 4400 ( SWATHE MNL BABY PRODUCTS SHOP)

Other payment options under Jerica Ann Arsola

*Western Union

*Palawan Express

Cebuana Llhuiller

*GCash -09178211307 (Jerica Arsola)

*LBC

*M'Llhuillier

*Paypal for credit card transactions (no need for a Paypal account; additional Paypal surcharge fee of 5.5%)

It takes 10-15 working days (excluding Saturdays-Sundays and Holidays) for production of Swathe products (excluding shipping)

During this ECQ and GCQ we have reduced the production time to 10-15 days. 

For 5 or more orders, it would take additional 5 working days lead time.

METRO MANILA via

               Cliqnship: 1-3 days

PROVINCIAL via

              LBC: South Luzon and North Luzon 3-4 days, 

              Visayas and Mindanao 7-10 days

             JRS Express:  South Luzon and North Luzon 2 -3 weeks, 

               Visayas and Mindanao 1 - 4 weeks

Please take note that some deliveries would take much longer time because of lack of manpower and GCQ in some areas as per couriers advice.

 *shipments are scheduled daily from Mondays - Fridays for Metro Manila and Provincial Areas

Check your orders from the couriers' websites to track your orders on the link below.

http://cliqnship.com/ExpressTrack.php

https://www.lbcexpress.com/track/

https://www.jrs-express.com/tracking/  You need to input the OR No. and the B.C. No.

We advice giving 1 to 2 names that fits best in our designs. 

We also accept 3 names however it will make the font size smaller in some designs.

We DON'T customize designs, change font color or design color. We only personalize our own designs with the baby's name.

Definitely! You can choose any back design ONLY from other designs and mix and match your personalized blankets.

Nope, we only personalize the front design paired with back designs.

Yes we do. After settling payments, our creative designer with work with you through email (or Instagram/Facebook) for the final layout. From there you can work back and forth in creating the perfect blanket for your baby. 

All orders are considered FINAL and CANNOT be changed after approval of the final layout. So before saying "YES" to the final layout, make sure you are 100% sure that the layout design is amazing and all information are correct.

No. Payments must be settled first before we proceed with your orders.

All orders are NON-REFUNDABLE.

Unfortunately we haven't reached that part yet but we are always cooking something new and something personalized for you. 

All our designs are in our collections page, but knowing us, we are always cooking something new for you. Subscribe to our webpage, follow us on Instagram and Facebook for new information, discounts and other promotions.

Absolutely! We have an option where you can send a personalized message with our own gift cards for a minimum cost. We also offer cut out greeting cards with a very unique design you cannot get anywhere else. Just click it upon ordering and we will take care of it for you. Now they know that your gift is extra special, unique, well thought of and sent with love.

Strictly NO RETURN/NO EXCHANGE POLICY. All items ordered cannot be returned and is considered sold. Items that are in new condition, unworn, unaltered and free of damages by the customers with concerns regarding print/sewing/other concerns can be replaced to the same design and size as ordered. Items must be returned in good condition with the original packaging.

You can indicate your special instruction upon checkout.

These are the approximate sizes

Swaddle size - 27x32in with 8x8in hood size

Mid size - 31x36in with 9x9in hood size

Toddler size - 39x35in with 10x10in hood size

No, we do not personalize the hood of the hooded blanket. 

Yes you may, Just let us know your preferred color and we will work with you on that.

 Please be advised that shipping details are sent to you right after the courier picks up the parcels meaning it will still be sorted out in their warehouse and will still be encoded in their system. Please wait for a day or 2 for the tracking number to reflect on their system. Thank you.

Meet our Hooded Poncho Towels. Make bath time or swim time cool and dry with our new towels. It is made up of our soft Micro terry fabric to give that smooth absorbent feel. It is worn on kids to keep them warm and dry during beach/pool time or for everyday use.

https://swathemnl.com/shop/ols/categories/hooded-poncho-towel

Each item is handmade and perfectly designed for everyday use. Choose from four (4) different sizes to suit your child's age and needs. 

1Y-2Y (20x20" with 10" hood size)

3Y-4Y (23x23" with 11" hood size)

5Y-6Y (26x26" with 12" hood size)

7Y-8Y (30x30" with 13" hood size)

https://swathemnl.com/m/login?r=%2Fhooded-poncho-towels