Enjoy 10% off on our swaddle baby blankets and lovey combo deal/ personalized baby blankets at your fingertips

Swathe Manila
  • Sign In
  • Create Account

  • Orders
  • My Account
  • Signed in as:

  • filler@godaddy.com


  • Orders
  • My Account
  • Sign out

  • Home
  • About Us
  • designs
  • Shop
  • product size guide
    • Toddler
    • Mid Size
    • Swaddle
    • Hooded Blanket
    • Hooded Poncho Towels
    • Multipurpose Cover
    • Bib and Burp Cloth
    • Lovey
  • F.A.Q.
  • Payment Options
  • VIP PAGE
  • More
    • Home
    • About Us
    • designs
    • Shop
    • product size guide
      • Toddler
      • Mid Size
      • Swaddle
      • Hooded Blanket
      • Hooded Poncho Towels
      • Multipurpose Cover
      • Bib and Burp Cloth
      • Lovey
    • F.A.Q.
    • Payment Options
    • VIP PAGE
Swathe Manila

Signed in as:

filler@godaddy.com

  • Home
  • About Us
  • designs
  • Shop
  • product size guide
    • Toddler
    • Mid Size
    • Swaddle
    • Hooded Blanket
    • Hooded Poncho Towels
    • Multipurpose Cover
    • Bib and Burp Cloth
    • Lovey
  • F.A.Q.
  • Payment Options
  • VIP PAGE

Account


  • Orders
  • My Account
  • Sign out


  • Sign In
  • Orders
  • My Account

Frequently Asked Questions

1. Do you accept rush orders?

Yes! We offer rush orders for Php400 for 5 working days production time however send us a message first to inquire if it's available. 

2. What are the blanket sizes?

These are the approximate sizes

Swaddle size - 27x32in 

Mid size - 31x36in

Toddler size - 39x35in

Multipurpose cover - 28x33in 


Find out more

3. do you deliver? How much?

J&T Express courier for Metro Manila areas for ₱100  (1-4 orders)/ ₱200 (5-6 orders)/₱300 (7-8 orders)

                                   Provincial Areas for ₱200 (1-2 orders) / ₱300 for (3-4 orders)

                                   Rizal Area for ₱ 165 (1-2 orders) / ₱ 200 (3-4 orders)

DHL for International orders (Message for quotation)

Lalamove/Grab/Mr. Speedy for same day pickup after production (to be shouldered by buyer)

 

4. where can i see your designs?

Visit our collections page to see our awesome designs. You can also checkout our Instagram and Facebook for more photos.

Find out more

5. what are your payment options?

Bank Transfer/ Over the counter deposit

*BDO - 004360172977 (Ma. Christine Carmen Laurito)

*BPI - 9849071847 (Ma. Christine Carmen Laurito)

*Unionbank - 0012 7001 4400 ( SWATHE MNL BABY PRODUCTS SHOP)

Other payment options under Jerica Ann Arsola

*Western Union

*Palawan Express

Cebuana Llhuiller

*GCash -09178211307 (Jerica Arsola)

*LBC

*M'Llhuillier

*Paypal for credit card transactions (no need for a Paypal account; additional Paypal surcharge fee of 5.5%)


Find out more

6. how long is the production time?

It takes 10-15 working days (excluding Saturdays-Sundays and Holidays) for production of Swathe products (excluding shipping)

During this ECQ and GCQ we have reduced the production time to 10-15 days. 

For 5 or more orders, it would take additional 5 working days lead time.

7. How long is the shipping?

METRO MANILA via

               J&T Express: 1-3 days


PROVINCIAL via

              LBC: South Luzon and North Luzon 3-4 days, 

              Visayas and Mindanao 7-10 days

             JRS Express:  South Luzon and North Luzon 2 -3 weeks, 

               Visayas and Mindanao 1 - 4 weeks


 *shipments are scheduled daily from Mondays - Fridays for Metro Manila and Provincial Areas


Check your orders from the couriers' websites to track your orders on the link below.

https://www.jtexpress.ph/trajectoryQuery?flag=1

https://www.lbcexpress.com/track/

https://www.jrs-express.com/tracking/  You need to input the OR No. and the B.C. No.

8. how many names can i put in the blanket?

We advice giving 1 to 2 names that fits best in our designs. 


We also accept 3 names however it will make the font size smaller in some designs.

9. do you customize designs? Change font color?

We DON'T customize designs, change font color or design color. We only personalize our own designs with the baby's name.

10. Can i have a different back design?

Definitely! You can choose any back design ONLY from other designs and mix and match your personalized blankets.

11. Can i have two (2) front designs?

Nope, we only personalize the front design paired with back designs.

12. do you have other fonts?

Yes we do. After settling payments, our creative designer with work with you through email (or Instagram/Facebook) for the final layout. From there you can work back and forth in creating the perfect blanket for your baby. 


F.A.Q.

13. can i still change my order after approving the final layout?

All orders are considered FINAL and CANNOT be changed after approval of the final layout. So before saying "YES" to the final layout, make sure you are 100% sure that the layout design is amazing and all information are correct.

14. Do You accept cash on delivery?

No. Payments must be settled first before we proceed with your orders.

15. can i refund my order?

All orders are NON-REFUNDABLE.

15. DO YOU SELL BED SHEETS OR OTHER BEDDING'S?

Unfortunately we haven't reached that part yet but we are always cooking something new and something personalized for you. 

17. do you have other designs?

All our designs are in our collections page, but knowing us, we are always cooking something new for you. Subscribe to our webpage, follow us on Instagram and Facebook for new information, discounts and other promotions.

18. i am giving it as a gift, can i include a personalized gift card?

Absolutely! We have an option where you can send a personalized message with our own gift cards for a minimum cost. We also offer cut out greeting cards with a very unique design you cannot get anywhere else. Just click it upon ordering and we will take care of it for you. Now they know that your gift is extra special, unique, well thought of and sent with love.

19. Return/Exchange Policy

Strictly NO RETURN/NO EXCHANGE POLICY. All items ordered cannot be returned and is considered sold. Items that are in new condition, unworn, unaltered and free of damages by the customers with concerns regarding print/sewing/other concerns can be replaced to the same design and size as ordered. Items must be returned in good condition with the original packaging.

20. I have a specific instruction for my order

You can indicate your special instruction upon checkout.

21. Hooded blankets sizing

These are the approximate sizes

Swaddle size - 27x32in with 8x8in hood size

Mid size - 31x36in with 9x9in hood size

Toddler size - 39x35in with 10x10in hood size

Find out more

22. can i put a name on the hood of my hooded blanket?

No, we do not personalize the hood of the hooded blanket. 

23. can i change the color of the hood of my hooded blanket?

Yes you may, Just let us know your preferred color and we will work with you on that.

24. i have an issue with shipping, where should i follow up?

 Please be advised that shipping details are sent to you right after the courier picks up the parcels meaning it will still be sorted out in their warehouse and will still be encoded in their system. Once available, it will appear in their tracking system. Thank you.


F.A.Q.

25. What are hooded poncho towels?

Meet our Hooded Poncho Towels. Make bath time or swim time cool and dry with our new towels. It is made up of our soft Micro terry fabric to give that smooth absorbent feel. It is worn on kids to keep them warm and dry during beach/pool time or for everyday use.


https://swathemnl.com/shop/ols/categories/hooded-poncho-towel

26. hooded poncho towel sizes

Each item is handmade and perfectly designed for everyday use. Choose from four (4) different sizes to suit your child's age and needs. 


1Y-2Y (20x20" with 10" hood size)

3Y-4Y (23x23" with 11" hood size)

5Y-6Y (26x26" with 12" hood size)

7Y-8Y (30x30" with 13" hood size)


https://swathemnl.com/m/login?r=%2Fhooded-poncho-towels

Copyright © 2020 Swathe - All Rights Reserved.

  • Home
  • About Us
  • designs
  • F.A.Q.
  • Contact Us
  • Payment Options
  • Blog

FOR RUSH ORDERS PLEASE SEND US AN EMAIL FIRST!!!


Enjoy 5% off your first purchase when you sign up and get to know more on our newsletter, promos, discounts and more. Don't forget to wait for the code after signup.

sign Up!

Cookie Policy

This website uses cookies. By continuing to use this site, you accept our use of cookies.

Accept & Close